Privacy Policy

Privacy Policy

Last Updated: June 2026

Your Privacy Matters

At TimeMarkerGps, protecting your privacy is important to us.

This Privacy Policy explains how TRUONGTHINH INCOFUR., JSC ("TimeMarkerGps", "we", "our", or "us") collects, uses, stores, protects, transfers, and manages information when you access or use TimeMarkerGps and related applications, websites, and services (collectively, the "Service").

By using the Service, you agree to this Privacy Policy.

If you do not agree, please discontinue use of the Service.

1. Information We Collect

We collect information only when necessary to operate and improve the Service.

Account Information

Information you provide directly:

  • Name

  • Email address

  • Team information

  • Customer support requests

Device Information

Information collected automatically:

  • Device type

  • Operating system

  • App version

  • Language

  • Diagnostics

  • Crash reports

We do not use this information to directly identify users.

Location Information

If enabled, we may collect:

  • GPS coordinates

  • Country

  • Time zone

  • Network location

  • IP address

This information supports:

  • GPS photo stamping

  • Project documentation

  • Verification features

You may disable location access at any time.

Photos, Videos and Metadata

When you upload or synchronize content, we may store:

  • Photos

  • Videos

  • Timestamp information

  • GPS metadata

  • Device-generated metadata

This information supports:

  • Project organization

  • Team collaboration

  • Verification

  • Reporting

Uploaded content is encrypted during transmission and storage.

Analytics Information

We may collect aggregated analytics and performance information to improve product quality.

Analytics data is not used to identify users personally.

2. How We Use Information

We use information to:

  • Provide and maintain the Service

  • Deliver customer support

  • Generate project documentation

  • Improve product performance

  • Prevent abuse and fraud

  • Meet legal obligations

We do not sell personal information.

3. Team Services

If you join a team:

  • Team administrators may manage project content

  • Team administrators may export project data

  • Team content may remain after account removal according to team settings

  • You may leave a team at any time

Photos synchronized into teams remain subject to organizational controls.

Users should avoid uploading unrelated personal content.

4. Information Sharing

We only share information with:

  • Cloud infrastructure providers

  • Hosting providers

  • Security providers

  • Analytics providers

  • Legal authorities where required

We do not sell photos, videos, or metadata.

Third parties process information only under contractual obligations.

5. Data Retention

We retain personal information only for as long as necessary to provide the Service, maintain security, comply with legal obligations, and support legitimate business operations.

Unless a longer retention period is required by law:

Data Type

Retention Period

Account information

Until account deletion

Uploaded photos and videos

Until deleted by user or team administrator

Team content

According to team policies

Verification metadata

As long as necessary for verification and fraud prevention

Analytics and diagnostic logs

Limited retention period

Backup copies

Temporarily retained before secure deletion

After retention periods expire, information is deleted, anonymized, or securely destroyed.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request export of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request deletion

  • Request account closure

Privacy requests may be submitted to:

[email protected]

Identity verification may be required before requests are completed.

Unless otherwise required by law, requests are generally processed within 30 days.

California residents may exercise applicable privacy rights without discrimination.

7. Account and Data Deletion

You may request permanent deletion of your account and associated personal information.

Deletion options may include:

  • Account removal

  • Photo deletion

  • Team sync removal

  • Verification data removal

  • Data export before deletion

Requests may be submitted by:

  • Sending an email to [email protected]

  • Using deletion tools available within the Service

Please note:

  • Team content may remain accessible to team administrators

  • Certain records may be retained where legally required

  • Backup systems may require additional time before permanent removal

8. Third-Party Services and SDKs

TimeMarkerGps may rely on third-party providers to operate and improve the Service.

These providers may support:

  • Cloud hosting

  • Storage infrastructure

  • Analytics

  • Authentication

  • Monitoring and diagnostics

  • Crash reporting

  • Customer support

  • Notification delivery

Providers process information only on our behalf and under contractual obligations.

We do not sell personal information.

We do not permit third parties to use your uploaded content for independent purposes.

9. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where applicable, we implement safeguards designed to protect transferred information.

Regardless of storage location, security protections remain consistent.

10. Information Security

We apply technical and organizational measures to protect information.

These measures may include:

  • Encryption during transmission

  • Encryption at rest

  • Access restrictions

  • Authentication controls

  • Monitoring and auditing

  • Secure cloud infrastructure

  • Employee confidentiality obligations

No online service can guarantee complete security, but we continuously improve protections.

11. Children

TimeMarkerGps is not directed to children under the minimum age permitted by applicable law.

If we become aware that personal information has been collected without proper authorization, we will take steps to delete such information.

Parents or guardians may contact us regarding child privacy requests.

12. Legal Basis for Processing (GDPR)

Where required by applicable law, we process information under one or more legal bases:

  • Performance of contract

  • Consent

  • Legitimate interests

  • Compliance with legal obligations

  • Protection against fraud and abuse

You may withdraw consent where processing relies on consent.

13. Changes to This Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through:

  • Service notifications

  • Website updates

  • Email communications where required

Continued use of the Service after updates constitutes acceptance of the revised Policy.

14. Contact

Data Protection Contact

Operator
TRUONGTHINH INCOFUR., JSC

Email
[email protected]